Tell us What You are Looking For?
We bought our Auto Trail Navajo from you (Paul) in June 2015 since when we have returned for servicing, MOT, a habitation check and insurance claim repairs (after a tree fell on our motorhome at Bath Marina Caravan Park!). We have also found the Chelston team to be highly professional, friendly and helpful. Thank you.
Mrs Parr 2017
For several months we looked everywhere for a new Motorhome. Just when we had almost given up our search we found Chelston Motorhomes quite by accident when we called in on our way home and they were having one of their promotional events. So not only did we look at their large range of motorhomes, but we also had excellent food and wine. We thought then what a pleasant experience we had had and went back a few months later to have another look at the wide range of motorhomes they had in stock. We cannot praise their very professional staff enough as they went out of their way to make sure we found the right motorhome for us. I am sure at times we were very trying, but still, we received courteous treatment and lots of the time. We did finally buy exactly what we wanted a beautiful Adria Matrix Platinum. We thought the long list of criteria we had with a limit of 3.5 tons would never be met, but it was. We recently had a pleasant holiday in it and it did everything we wanted. We also want to stress that the after sales service is second to none. We did encounter a minor problem but all the staff at Chelston bent over backwards to deal with it very quickly and satisfactorily. This is what really makes Chelston exceptional. Mark and Janice White - Cornwall.
Just sending this note as I wait for our ship back to Portsmouth from Santander after a fantastic 3 weeks in Spain and Portugal. Our new Burstner City Car that you managed to get ready for our trip has been unbelievably brilliant. It has made this tour so much more enjoyable, easier and we have visited places we would have never attempted with our previous motorhomes. Converting to this model has been simple and the downsize not a problem due to the storage and ergonomics.
Not only does it look good (and we have turned some heads) but the equipment and gadgets have all worked seamlessly and you will be glad to hear there is not one thing that needs your attention. Most importantly we have loved living in it for the past 3 weeks and there is not one thing we would change. If you ever need a reference for this particular model then Anna and I with pleasure would certainly put our experiences forward with only positives.Again thank you so much for all your efforts and for being at the NEC last year.
Mr Liversidge July 2017
I just wanted to drop you a line saying how delighted I am with both the motorhome that I bought from you and more importantly the after sales service you provided when it had to go back for some warranty work. I feel that how a customer is treated after the sale is the best way to judge a company. So a special thanks to Paul Summers and those in the service centre. I'd be very happy to recommend Chelston to anybody. You can use this in any of your reviews. Thanks again.
Tim Jones. July 2017
In October 2015 we purchased a 10 year old motorhome from Chelston. It has had its little niggles & teething problems as can only be expected of a 10 year old vehicle However I must say that their after sales service has been not short of amazing. Every problem we have taken her back for they have fixed without quibbling & fixed things that we knew about but hadn't actually brought to their attention. It is fair to say we are blown away with the service we have received from them.
Mel & Garry November 2016
So excited. We are picking up our New Autotrail Navajo on the 3rd. We have been buying our Motorhomes from Chelston for over 15 years and we have always found the sales team to be friendly and professional every time we have gone to buy a new one. Also I have to say that the aftersales care is so good at Chelston, nothing is too much trouble and we are always looked after so well by everyone.
George and Dianne Dixon August 2016
Please could you pass this message to the chief executive or other most senior person at Chelston, thank you. Buying a 50K used motorhome is a big decision, and I want to say how pleased I am that I bought from Chelston.
With any used motorhome there is potential for issues, after all, it’s a used van. Warranty is, therefore, a big part of the decision making process.I have had the need to claim on the warranty and I can’t speak highly enough of how easy it has been. Chris and Mick have been excellent, and the fact that Mick makes decisions so quickly is so much better than dealing with a third party insurance company. I want to say a big thank you to Mick and Chris and everyone at Chelston Motorhomes. THANK YOU !!!!
Dave Sharman via Email 30 July 2015
We bought our first motorhome from Chelston and picked it up a few weeks ago. A friendly and helpful team that were a pleasure to do business with. The motorhome itself was in excellent condition and looks as good as new. This morning we received a follow up call from the salesman, Paul, to check that everything was fine; it is.
Tom Sykes Facebook 18th July
"I can't praise the team at chelston motorhomes enough, they did a brilliant job for me last week, they say that lazarus rising from the grave was a miracle, their efforts were much the same doing in 2 days what normally takes 3 weeks. Dont go anywhere else. Pay them a visit first you won't be disappointed"
S Ruger Yell.com 06 June 2015
"Just want to say Thank you to all of Team Chelson for another lovely stay! Great customer service (as always) in the shop. And super work from the workshop. Look forward to next time"
Ken Kirsty Chelston Facebook 5th May 2015
"Just wanted to say a big thank you to Team Chelston for your excellent service and assistance in tracking down, and supplying, a part for our MoHo door, when no one else could. Special thanks to Russell Phillips. Great service."
Katy Perkins Chelston Facebook 15 April 2015
"Thanks to you guys my boy Merlin and I are living the dream" :*)
Nessie Drummond Facebook 11 April 2015
"Bought my camper from Chelston and cannot praise them highly enough. Got a great deal and the sales staff were very helpful without being pushy. Their aftersales was really helpful too when I needed advice on turning the front bench seats and supplying and fitting a folding table."
Bongo Camper Yell.com 24 March 2015